Privacy Policy

Privacy Policy

Note: Please first read the General Rules section.

Nabz respects and protects the privacy of individuals who use the services of the Nabz website or application.

Nabz is committed to defending your privacy to the best of its ability and will develop the necessary technology to ensure your use of Nabz services is as secure and safe as possible. By using Nabz services, you indicate your consent to this policy. All content available through any of Nabz's services, including text, graphics, logos, button icons, images, videos, downloadable and copyable items, data, and all content produced by Nabz, is considered the property of Nabz. The right to use and publish all available content is exclusive to Nabz, and any unauthorized use without written permission is subject to legal action. Additionally, scripts and names of services provided through any of Nabz's services and registered trademarks are also the property of Nabz, and any commercial use is subject to legal action. Users are not permitted to exploit or use product lists, technical specifications, prices, or any derivatives of the Nabz website or any of its services or content for commercial purposes, including downloading or copying information, data mining, robots, or similar methods for data collection and extraction. All such rights are expressly reserved by Nabz. Users are responsible for maintaining the confidentiality of their account and password, and all activities conducted under their account or password are their responsibility.

The only official means of communication we have with you is through the official website at www.nabzgroup.com. We do not contact you through any other methods except by mail or official contact from verified addresses on the site. The Nabz website does not have any other websites, blogs, or identifiers on instant messaging applications like Yahoo Messenger or MSN Messenger and will never contact you through these methods. Users should only use the addresses listed in the 'Contact Us' section to communicate.

Privacy

Nabz, emphasizing its respect for users' privacy, requests information from users for purchasing, leaving feedback, or using certain features of the website or application to provide secure and reliable services. For processing and sending orders, information such as address, phone number, and email is required. Since all Nabz activities are legal and based on e-commerce laws, and during the purchase process, an official invoice and, if requested by legal entities, a value-added tax certificate is issued, it is necessary to provide information such as name and national ID for individuals or economic code and national ID for organizational purchases. Note that the email address and phone numbers registered by the customer in their profile are considered the official and verified contact details, and all communications and responses from the company will be conducted through these. Therefore, entering the address, email, and phone numbers by the customer signifies confirmation of their accuracy. If these details are not entered correctly or completely, Nabz may request additional information from the customer to ensure the accuracy and validity of the order. Customers may enter another person's name, address, and phone number for order delivery.

Health Data Collection and Usage

As part of the functionality of the “Nabz Ava” application, we may access data classified as Health Data. Specifically, this includes information and files submitted by the user, which may have a clinical or health-related nature. This data is collected and processed strictly for educational purposes, clinical skills improvement, and operating the core features of the application. This information is not shared with unauthorized third parties under any circumstances and is used exclusively to provide services within the app.

Data Retention

User information, including personal details and any collected health or educational data, is stored securely on our servers. Nabz retains your user data only for as long as your account remains active. Your data will be stored securely until you explicitly request the deletion of your account and its associated data.

Data Deletion

You have the right to request the complete deletion of your personal and associated data from our systems at any time. To delete your user data, please send an email with the subject line “Delete account” to support@nabzgroup.com from the email address associated with your account. Our support team will verify your request and process the complete deletion of your data promptly.

Security and Communication

Please note that Nabz Company communicates with its customers only through its official email address. Any contact made by other individuals claiming to represent Nabz Company is considered misuse of the company’s name. If you receive such communications, please report them to info@nabzgroup.com for legal follow‑up.

Nabz may edit user reviews in accordance with website regulations. If a review or message sent by a user contains criminal content, Nabz may use the registered information for legal follow-up. Users, by using the Nabz website services, grant Nabz the right to edit information and use it within the aforementioned framework and waive their right to objection.

It should be emphasized that the responsibility for maintaining the password and username rests with the users, and to prevent any potential misuse, users should not disclose this information to others.

The responsibility for any potential damage resulting from failure to comply with the aforementioned conditions rests with the user, and the user waives any claims against Nabz. Nabz considers users' personal identities confidential and does not transfer personal information to any other person or organization unless required by a judicial or administrative authority or according to prevailing laws and regulations. In such cases, Nabz does not bear any legal responsibility for damages, and users, by agreeing to use the website's services, also waive their right to objection.

Additionally, users are informed that Nabz, like other websites, collects IP addresses and cookies. However, Nabz's protocol, server, and security layers, along with proper data management methods, are designed to protect users' information and prevent unauthorized access. Naturally, any misuse is the responsibility of the individual or individuals involved, and Nabz reserves the right to legal action as deemed appropriate.

Nabz makes every effort to protect and maintain users' information and privacy and hopes to provide a secure, comfortable, and pleasant experience for all users.

If you have any questions, please contact us using the information below.

Contact email: info@nabzgroup.com

Head Office: Argentina Square, Alvand Street, 35th Street, Corner of Zagros Street, No. 18/1, Parham Building